March 9th, 2010 by Priyanka Dalal
Some more cheers pouring in since last few days from Twitter. Thanks all you guys for recommending us!




Do join us on Twitter, @DeskAway. We troubleshoot simple queries and tweet out interesting and relevant info for SMB’s!
Posted in customer, twitter | 1 Comment »
March 4th, 2010 by priyanka

If you are using Mac OS X system, you might have an issue while unzipping the exported zipped file that you received after initiating a backup/export of all your DeskAway projects. We have seen this happen a couple of times with the inbuilt Mac Archive Utility. To overcome this issue here are 2 solutions:
1. See if the zipped file is corrupt by running this command in your Terminal window:
unzip -t filename
2. If all is well, then use this command to unzip the file. This should most likely work:
unzip filename
3. We have had success with using this application instead of the default archiving tool:
http://wakaba.c3.cx/s/apps/unarchiver.html
Hope this works!
Posted in Announcements, Tips & Tricks | 2 Comments »
March 3rd, 2010 by Priyanka Dalal
Just came across this interesting article at Terry Starbucker’s blog, on productivity and how to make best use of our time. He has also noted down a few points that should help us with prioritizing our actions.
In any day there are probably hundreds, if not thousands, of actions you can take. Which ones you choose are critical to living a productive life, or being the most productive person at the office.
It’s the art of constant prioritization – a mental “to do” list that goes through a special kind of algorithm, a kind that only a properly focused human brain can pull off. Read More.
This is something that all of us face on a personal as well as business front in life. At DeskAway we have a slew of to-do’s. Be it new feature requests, fixing bugs, revamping sections and a whole lot more.
Some things we keep in mind are,
- KISS: Keep it Simple, and thats what we always attempt.
- Customer Insight: What does the customer really want and what would add most value to him/her?
What do you do to manage your time well doing the RIGHT activity?
Posted in From the Web, Picking My Brain, Productivity | 5 Comments »
February 26th, 2010 by Priyanka Dalal
Quite a bit of buzz happening on Twitter. More compliments, praises, support queries, questions and the occasional grievance.





Thanks guys!
Posted in customer, twitter | 4 Comments »
February 22nd, 2010 by Priyanka Dalal
Getting a lot of buzz on Twitter lately. Here are some of the kudos and praise we have received in the past week,
Also take a look at eLumenata’s customer casestudy

Always good to know what you are using DeskAway for,


We featured SuperChooha a few days back on our blog, they are evidently really excited using DeskAway.


Also thanks to @markfidelman and @backfromred for Follow Friday recommendations!
If you are on Twitter, we would love to hear from you @DeskAway!
Posted in customer, twitter | 2 Comments »