DeskAway - glad to be of service…
Wednesday, July 9th, 2008Crockett Dunn speaks about his experience with DeskAway on Crock-Town Traffic :
” Have I mentioned DeskAway, the software service on which I run a parallel instance (redundant/fault-tolerant 4u g33ks) of my entire contract management business?
DeskAway delivers all the stuff 37signals promised, except it’s not shiny and hollow like baseCamp and highRise were last time I checked. DeskAway has the highest functional-to-pretty/shiny ratio in the market.
Check it out @ http://www.deskaway.com/.I liked it so much I wrote a testimonial on behalf of my employer, Crockett Dunn, LLC.
DeskAway has a policy of welcoming and inviting customer input and feedback to help make their product better. But not in a Microsoft way, where one feels his or her response has been thrown into a database as a statistic never to be seen by human eyes.
DeskAway is a company still small and “glad to be of service”…. with the work ethic to deliver great software, great service, and care about their customers…. even going to the unbelievable extreme of allowing human interactions between customers and and the service provider!
Case and point: I inquired with DeskAway about an API and one-click export-all, and I received a personal response from the business owner within 24 hours.”



