New Feature - Add tasks and reply to task comments via email
This was one of the most widely requested feature in the last 6 months and we are finally bringing it to you by the name of DeskMail!
DeskMail is a service by DeskAway that helps you communicate with your projects via email. DeskMail will allow you and your team to add tasks and reply to task comments via email. If you are using email on your smartphones (iPhone, Blackberry etc.) you can easily email out tasks to your team members (just like you would normally) and still have a copy of it stored on your DeskAway account. When people reply to those tasks (by sending you an email), new comments are added to the task on DeskAway and the entire communication thread can be tracked within your projects.
In a nutshell, this is how it works…
What really led us to designing DeskMail?
We observed that email is still very very popular for task delegation and project communication (especially on smartphones with email support). People were adding tasks from DeskAway but were using email to comment and update others. Hence, the communication was broken up into 2 channels, DeskAway and email, making it hard for everyone to follow what was happening within a particular task. If the comment was sent via email, it was not stored on DeskAway and hence making it hard for the project manager to locate it. With the feedback we received, we decided to let people communicate with DeskAway via email aka DeskMail.
Why the name DeskMail?
We went through a series of names and even polled our followers on twitter. Keeping in mind future enhancements and features we decided to go with DeskMail - short and sweet, easy to pronounce and like the fact that the ‘away’ in DeskAway gets swapped with ‘mail’ (in this case, sending emails away to DeskAway).
Check out our help page for instructions on using DeskMail. In the coming months, we will be extending DeskMail to Issues and Messages as well. Thank you for your continued feedback and do keep them coming. Cheers!
July 2nd, 2009 at 5:30 am
New Feature - Add tasks and reply to task comments via email - http://is.gd/1ljK1
July 2nd, 2009 at 5:37 am
Retweeting @DeskAway: New Feature - Add tasks and reply to task comments via email - http://is.gd/1ljK1
July 2nd, 2009 at 3:24 pm
Hi
well done, you are right this is a welcomed feature…
awesome work
Matthew
July 3rd, 2009 at 4:22 am
hi All,
great job,
this seems a worthy feature for the personal account. i’m glad to be paying you all, but i only have 7 projects. when i outgrow Personal, i’d like to stay with DeskAway, but without DeskMail for personal accounts, i’ll have to keep looking for just such a solution elsewhere while my project load grows.
thanks.
m
July 8th, 2009 at 10:25 am
[...] Check out more about DeskMail. ArrayArrayArrayArrayArrayArrayArrayArrayArrayArray Filed under: Startups Tags: deskaway, deskmail, sas [...]
October 22nd, 2009 at 2:53 am
@rdevarona DeskAway has an email feature which lets you add tasks and comment on tasks via email http://bit.ly/57wm5