Last month, we had updated permissions for the ”Contact’ functionality:

The Contact tab will also not be available to people outside your company. Only Super & Regular users from your company will be able to see the contacts tab.

If you are a user and are not able to see the Contact tab then all you have to do is to set your company name to that of the company name originally set while creating the DeskAway account. Here is how you can do this (or see this video):

1. Login and goto the Team tab
2. Edit the user and click on the ‘Yes’ option in the ‘Is this person a part of COMPANY NAME‘
3. Save changes & logout and log back in.

You should now have access to Contacts.

This entry was posted on Friday, August 7th, 2009 at 3:41 pm and is filed under New Features. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.