Archive for February, 2010

User CaseStudy: Singapore International Foundation

Friday, February 19th, 2010

The Singapore International Foundation is a non-profit organization aiming to build a better world through shared ideas, skills and experiences, so as to uplift lives and create greater understanding between Singaporeans and world communities.

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“Even a 50 year project member who’s not so IT savvy says she has little problems navigating around the DeskAway interface. ”

~Farihan Bahrin, Web Content Manager

They have been using DeskAway for sometime and we just got an insight into how they use our tool!

How are you using DeskAway and what value is it providing your team?
I am using DeskAway to manage internal and external projects but that’s just a nutshell description. What it helps is to provide a platform to track milestones and synchronize the updates from the different project members. It’s a centralized location and that is useful because our organization’s intranet is not very accessible from home and does not provide functions for interfacing with external parties.

Were you using any other tool before DeskAway?
I tried Basecamp and and ClockingIT.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
I must say it was pretty straightforward. Even a 50 year project member who’s not so IT savvy says she has little problems navigation around the DeskAway interface. So the learning curve in general, for me and my team, is rather low.

What features does your team use the most?
Mostly file uploads, task function and the doc/wiki feature for exchanging of ideas.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
Most definitely. My inbox was flooded with content from my project members and it became very annoying with Outlook’s reminder telling you to keep archiving your inbox. I’m not sure about lowering of costs but it has certainly improved the efficiency since now it is now easier as a project lead to coordinate between project members and allocate resources.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
It’s been a good and responsive service so far, which is very surprising for me. My concern as always is security and options for exporting data should one day, we decide to switch platforms.

Thanks SIF.

Do tell us how You use DeskAway @ priyanka.d(at)synage(.)com

Bye Bye Gmail

Thursday, February 18th, 2010

1-superchooha-logoSuperChooha is a social media agency based here in Mumbai. They have recently been using our software. Just got this from…

email1

Good to see this! Thanks Superchooha team :)

DeskAway is a finalist for BW Young Entrepreneur Awards 2010

Monday, February 15th, 2010

young_entrepreneur_mdmOut of 112 applicants from India ranging from age 19 to age 35, DeskAway has been chosen in the 30 finalists for the Business World Young Entrepreneurs Awards for 2010.

These 30 young start-ups and their founders will now be evaluated by a separate six-member jury comprising prominent entrepreneurs, investors and other experts. Five winners will be chosen by the jury and announced later.

Excited! :)

44% of SaaS usage is for collaboration

Monday, February 15th, 2010

Goldman Sach has released a survey about technology software usage as on Feb 2010. According to these reports SaaS usage is surely on the rise especially by small to medium sized businesses.

44% of the companies use SaaS for collaboration,

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Revamped Doc Section

Thursday, February 11th, 2010

We have released a revamped version of the Docs Section. Some of the changes are as stated below:

  1. Chronological listing of Docs.
  2. Older Docs show up after the “Browse Older” button is clicked.
  3. After adding a new Doc you are taken to the edit window automatically.
  4. Updated Doc editor
  5. The editor opens up on the same page. Earlier it opened up in a popup.
  6. Allowing you to create a template out of a Doc. Earlier, you could only add templates to a Doc.
  7. Cleaner interface and formatting of items.
Take the tour video below. Hope you like it!

You can also check out the FAQ’s for this section.