Another really good article from Terry Starbucker, on teamwork and project management. He stresses on leadership training for supervisors who are managing the team and hence also the project.
All too often I see new supervisors struggling mightily with the idea of actually “managing” a staff – setting priorities, communicating the company vision, motivating, holding people accountable, and delivering the necessary coaching and corrections. Delivering such training can be expensive, because this is typically the largest management group in most organizations. Read More.
Even though the training may take time, it would however enhance the work a lot more afterwards. Its always great to work with a person who knows how to go about stuff and what to expect, rather than someone who is just fiddling around without having the necessary know how.
One of the ways we tackle this at DeskAway is by having frequent meetings where the work processes are walked through, thus if any particular step seems onerous or too difficult then solutions can be sought for that. Through these meetings we can also figure out if someone is struggling over something.
How do you’l ensure that the people in your team know what their job responsibilities are and that they have the necessary skills to manage the work?