Frozen projects in DeskAway are projects that lack a project lead or a Super user - maybe these guys left the team or company. So, someone needs to get a hold of this project and get it going. Who better than the account owner himself. Here are 2 ways for account owners to get back control of frozen projects (these are shown in black on the project listing page).

1. Click on the ‘Claim this project’ link just below to the project name on the project listing page.

2. If the Account Owner wants to get an access of all the projects which are not assigned to him then the account owner can claim these projects all at once from the settings page.

You can even check out the ‘1 Minute Video Tip - Getting access to all the frozen projects from the settings tab‘ that we blogged a few weeks back.

Hope this helps you take control of frozen projects!

This entry was posted on Saturday, September 4th, 2010 at 11:52 am and is filed under Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.