Archive for November, 2010

How do I make any page in my DeskAway account the starting page?

Tuesday, November 30th, 2010

Don’t you wish you could just log on to your DeskAway account and instantly go to the task page of your new marketing project? Well, with the ‘Make this page my starting page’ option this is possible - in fact, you can make any page within your DeskAway account your starting page with just one click - go to any page, scroll down and click on the link you see in the image below:

make_home_page1

The next time you log in you will be taken straight to this page. Save some clicks and time.

You can also reset this setting by clicking on Default link from the footer of any page.

New Update - How does adding time from the Tasks or Issues work?

Tuesday, November 30th, 2010

We have made an update to the way you add time to your Tasks and Issues. Earlier, you had to add the total number of hours worked for a given task/issue each time you worked on that task or issue. So, you would enter 5 hours today and then again update it tomorrow with 7 hours had you worked on a task for an additional 2 hours. Now, all you need to do is to add the incremental time i.e. 2 hours, and the system will keep a track of your total hours i.e 7 hours.

Here is how it works:
If there is a task in which you have already added 5 hours and now you want to add another 2.5 hours then you just need to enter 2.5. DeskAway will calculate the total hours as 7.5 hours (5+2.5= 7.5). There will be 2 entries in the Time Sheet section for this task - one being the original 5 hours and the other being the newly added 2.5 hours.
This works the same for issues as well.

time7

25 collaboration tools you should not miss

Friday, November 26th, 2010

Collaboration Ideas has featured and recommended DeskAway in its latest article on 25 collaboration tools you should not miss …

We all know how useful and practical Google Docs, Basecamp, Huddle and Zoho can be if you need any kind of collaboration tools or software. But there are many other tools that can really empower our collaboration strategy. I have listed a few one you should not miss!

Read more…

Revamped Time Sheet Feature - A Smoother Experience

Thursday, November 25th, 2010

Time_Sheet

We have updated the time sheet feature with a new user-interface, more filters, option to mark time as billable and smoother addition/editing of time. Here are the new features that we have added:

1. Incremental time feature in task & issue section.
2. Two ways synchronization of time sheet with tasks & issues.
3. Adding and updating time logs are more slick.
4. Now you can mark your time logs as Billable.
5. Filter by dates and users.
6. Fast loading time sheet page.
7. Export the time logs according to the search result.
8. Printer-friendly Time Sheet reports.

Hope you like it! A timer window is coming soon…

1 Minute Video Tip - Adding file to a message by the message creator

Wednesday, November 24th, 2010

A quick video showing how you can attach file to your messages from the message listing page in your DeskAway account…