Archive for November, 2010

How do I… access my recently accessed projects?

Wednesday, November 17th, 2010

Recently accessed projects

You can easily go to your recently accessed projects by using the “My project” link from the header of any page in your DeskAway account.

Login to your DeskAway account and there you will find “My project” link at the header of all the pages. When you will keep the cursor on this link you will find the “RECENTLY ACCESSED PROJECTS” pop up with your 3 recently accessed projects & a drop down option “ALL PROJECTS” with all your projects .

By using this feature you can navigate to those respective project overview pages.

1 Minute Video Tip - Adding time spent on your tasks & issues

Tuesday, November 16th, 2010

A quick video showing how you can add your time spent in completing the tasks & resolving the issues in your DeskAway account…

Our upcoming book on Web 2.0 and Software As A Service - Sneak Preview

Monday, November 15th, 2010

I spent a year writing this book. It is about Web 2.0 and SaaS and how companies can gain competitive advantage when embracing these new concepts, tools and techniques. An easy to read book (technical jargon simplified) for business owners, entrepreneurs and anyone wanting to take their business to the next level.

When YourStory.in approached me, I was happy to give them a brief sneak preview on one of the chapters. Check it out and hope you like it. Do let me know your thoughts. The book will be published by Tata Mcgraw-Hill before the end of the year. We will anounce it here once it is launched. Hope you like it :-)

[YourStory brings an exclusive sneak peek into Sahil Parikh's upcoming book on SaaS (by the author himself) to be published by Tata McGraw Hill shortly. This article is written by a Cloud evangelist (in the book) who believes in the SaaS business model and debunks existing myths on SaaS. This is part of our ongoing coverage of the NASSCOM Product Conclave, which focused on Cloud computing and lean startups for scaling new heights]

So, you decided you want to start your own company (or you have already started one). My bet is you will run your company using web applications – from CRM, project collaboration to help desk, storage and invoicing. If you don’t then maybe one of these points might be stopping you from taking the plunge. By the end, you will be scrounging the web for more tools…

Here is a short excerpt from my upcoming book (to be published next month by Tata McGraw-Hill, India) on software-as-a-service, commonly known as SaaS, and how companies can gain competitive advantage using online tools for marketing, building a brand and running their day-to-day business. Shaw runs a hypothetical company that is ready to take the SaaS plunge. At this point Shaw and his team love the notion of SaaS but still have certain myths that they need to discuss and dispel.

Read More

1 Minute Video Tip - Viewing the issue history in audit trail

Thursday, November 11th, 2010

A quick video showing how you can view the issue history by using the
Audit Trail link inside the Issues section in your DeskAway account…

‘‘ DeskAway helps us to get organized and have a clear focus on deliverables.’’

Thursday, November 11th, 2010

GizaPage is a social media application suite that strengthens the relationship between brands and their communities. They have a simple to use social media dashboard to help brands optimize the time, network reach and drive community interactions on their social media initiatives.

Vijay Raypati, Head - Products, GizaPage has shared his views about DeskAway…

How are you using DeskAway and what value is it providing your team?
We use DeskAway to manage all tasks and milestones related to our product roadmap along with the to-do lists. It helps us to get organized and have a clear focus on deliverables.

DeskAway helps us to reduce the communication over-head amongst our team and also helps developers to easily manage there work items. The milestones feature is useful to define and track progress.

Were you using any other tool before DeskAway?
We were using Basecamp before moving to DeskAway.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
I would say it takes less than 5 minutes to adapt to DeskAway. We really love the help section for each feature in the product, which helps anyone to get started easily.

What features does your team use the most?
We use Milestones, Task Lists, Email Comments and Work Progress Reports.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
Yes, it helped us to cut down back & forth emails on to-do items and follow ups.

How has DeskAway helped in lowering project costs, profitability or improving efficiency?
It certainly helped us to improve the team/delivery efficiency since everybody is on the same page on product goals and milestones. This is very critical for startups and SME’s.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
Love the simplicity of the to-do lists and the help section. Keep it up!

Thanks!

If you are using DeskAway and would like to get featured, please drop us a note and we will get in touch with you.