1. My Tasks - Right from your Dashboard you can now see and close all tasks that you are responsible for. Plus, you can also see tasks that you have delegated out. We thought we’d make this more user-friendly and simple. Impress your team. Meet your deadlines more efficiently!

2. Project History - Get real-time updates on all your project from the last 30 days. Every team member in your project can now keep up with whats happening within the project. Project History is permission-based. You (or anyone else) will not see stuff that is not shared or accessible by you.

3. RSS - Subscribe to your Project History using RSS. Your feed will be automatically updated when there is activity in your project.

4. Task Completed Date - Easily see when a particular task was completed.

1. File Sub-Folders - Add a folder as well as a sub-folder to categorize your uploaded files.

2. Editing Messages - Easily create a message and then edit its content. Up until now, messages could only be created and deleted. This is a small feature that we had left out when creating the Messages functionality. Its live now!

3. Display Project Lead - The Project Listing page will display the name of the project lead. This saves you a click!

4. Remove Completed Tasks - One-click deletion of all completed tasks for a particular Task List. No need to remove each completed task individually.

5. Limited Users - Your clients/limited users will not see the word “Limited” anywhere on the interface. We received feedback that Super Users were uncomfortable with their Limited Users (these could be executives, remote consultants or clients) seeing the word “Limited” when they logged in. We have changed this now. Limited Users will see the word “User” on their UI. The permission of the Limited User still stays the same.

6. Page Titles - Easily bookmark DeskAway pages and have a meaningful page title show up in your bookmarks list. So, lets say you bookmarked the Reports page of a project “Brightpeak Client Project”. The saved bookmark would look like:

“yourcompanyname.deskaway.com - Brightpeak Client Project - Reports”

This is especially helpful when you have multiple DeskAway accounts and you are bookmarking things around.

You have asked for it and its finally here! DeskAway account owners will now be able to take a full export and backup of everything within their accounts. This includes all project data (excluding files), shared & public contacts, all blogs (with comments) and  team information.

Even though we backup your data, we thought you might also want a copy of your project stuff from time to time! Its all about giving peace of mind

Read more about export/backup here >

Tasks in Calendar & iCal 

Its finally here! You can now see tasks assigned to you (and have a deadline) on the Calendar page. Clicking on the task name will take you to the task detail page. From here you will be able to add a comment or close the task.
Similarly, the “Subscribe to ical” link will also let you see your tasks in ical supported calendars like Mac iCal, MS Outlook, Mozilla Sunbird etc.

Add Team Member

1. Time Zone Drop-Down: For adding new team members, the timezone dropdown will automatically be populated with the time zone of the Super User currently logged in.
2. Password Field: From now onwards, an automatically generated password will be sent to new team members. Save time entering a password each time you add a new team member.

Task Lists

While adding a Task List, you will also have the option of adding a description. The description will also be included when you export the project progress report to a spreadsheet (from the Reports link).

Contact

You will now be able to enter phone number extensions for all contacts.

Some customers thought that turning off each and every help tip manually was annoying. Hence, we created an easy to way to turn off all help tips at once. Simply, go to any one help tip and click on the “turn off all tips” link.

Email Notifications Checkboxes

Email notifcation checkboxes are by default in “on” (checked) state now. You can find these checkboxes in the Task, Issue & File section.

Templates are re-usable portions of a project that can be used in creating other similar types of projects. 

We will take an example of a Web Design project (a very very simplified version) which have multiple milestones, task lists and tasks. Since this process is followed for all design clients, it would make sense to create a template and then use this template is all our design projects! 

Below are 3 milestones having task lists and tasks for every design project.

• Initial Planning

1. Proposal
   • First Meeting
   • Send Proposal
   • Second Meeting
2. Agreement
   • Send Agreement
   • Sign Agreement
3. Kickoff
   • Get stuff from client

• Design

1. Layout
   • Complete webpage layout
   • Approve from client

• Take Live

1. Hosting
   • Approve hosting provider
   • Upload files and take live
   • Show to client

So, for every new project of this kind, we could load this template and start the project immediately! Save time anyone?

Read the Project Template FAQ’s