I came across an interesting article at the Computer Business blog:

Gartner predicts software as a service technology for the future:

By 2012- At least one-third of business application software spending will be as service subscription instead of as product license. With software as service (SaaS), the user organisation pays for software services in proportion to use

Read all other predictions here: Gartner predicts the future of technology

In this article from MyCustomer.com, Bill Gates touches on how software has made people more productive, from email to collaboration & workflow and the future of software as a service.

Read all of Stuart Lauchlan’s article here: The final countdown of Bill Gates