You have signed up for a free or a trial plan and now you might be wondering how to get your team on-board, especially those non-web, non-technical folks who might be a tad bit slower thank you. Not to worry! We strive to keep the tool simple (yet powerful) and would like to share 7 tips on getting started…
Help Center: The help page is comprehensive and well-documented with the most common and important FAQs. If you find yourself stuck, this is the best place to go to first.
Videos/ Tutorials: You will find a video tutorial for every DeskAway feature. In addition, our support team posts a ‘1 Minute Video Tip’ series every week that will help you learn about the finer details of DeskAway.
Blog: Subscribe to our blog and not only will you learn tips/tricks about DeskAway but also how we function as a company, make decisions, have fun and build DeskAway.
Getting Started Video: A must watch is the “Getting Started Video” that also shows up on your Dashboard when you log in. Here, you will learn how to add a new project, team members and get started working within that project.
Personal Help: We have questions when we sign up on other services and sometimes don’t feel like mowing through the help sections. You might too. If that is the case, you can easily email us at support AT deskaway.com and someone from our team will be there to help you out.
GetSatisfaction Community: At this community, you can ask a question, report a problem, share an idea, or join in conversations already in progress. Here, you will find other users that share similar feature requests or issues. Our team is also active on this community.
Play Around: The ultimate way to learn a new tool is to just play around with it. Make mistakes, add stuff and then delete the same stuff. Add a couple of people from your team and pretend you are assigning them milestones or tasks. Just like you would take a car for a test drive and try out all of it’s features, do the same with your brand new DeskAway account. There is no better way to learn while exploring.