Getting an export/ backup of your entire account is simple.  Login to your DeskAway Account as an “Account Owner”, go to the “Export/ Backup ” page in the “Settings” tab & click on the “Click here to request a full export/ backup of all data within the youraccountname.deskaway.com account. ” link.

Once the backup is complete, the system will email you with a link to your backed up data. Simply download the zipped file and store it on your computer. 

The DeskAway Themes feature allow you to brand your account with your company or team colors. To set up a theme you just have to :

1. Login to your DeskAway account (as a Super User).
2. Go to the “Theme” page under the “Settings” tab.

3. You can either set your own theme using the color picker or you can select any of the eight  preset themes. The preset themes include winter, summer, blue, pink, mountain, island, thunder & trees etc.

4. Click on the “Apply Theme” button to activate the theme.
5. Your DeskAway account will be branded in real-time.

6. Switching back to the default theme is easy. Just click on the “Set Default Theme” link & your account will be set back to the default theme.

Using the Theme feature you can customize or personalize the look and feel of your DeskAway account using different color combinations. Companies and teams can select a DeskAway theme that is unique for their organization.

(PS: This feature is available only for paid plans)

Viewing all your DeskAway events and project due dates within your Google Calendar is fairly easy.

1. Login and go to your DeskAway Calendar.
2. Right-click on the “Subscribe to iCalendar” link (from the “Left Panel” on the Calendar page) & click on “Copy Link Location“. This is the iCalendar link to your calendar. Any other iCalendar supported programs like Apple iCal, Outlook or Mozilla Sunbird can use this link to subscribe to your calendar. Clicking on this link will bring up the default program on your computer that supports iCalendar. For, now lets just copy the link.

3. Login to your Google Account and head over to the Calendar. Click on the “Add” link in the “Other Calendars” section & then select “Add by URL” from the drop down menu. Now paste the link that you copied in step #1. The link should start with “webcal:….”

4. Voila! Your DeskAway events, due dates of Projects & Tasks & Milestones (that you are a part of) can be seen on the Google Calendar. You can change the color of this calendar too!

5. The Google Calendar will update automatically as your DeskAway Calendar gets updated. (We have seen that the update is very irregular).

No more going to multiple calendar windows and programs. Consolidate all your calendars in Google and enjoy a hassle-free experience of your personal as well as work events and due dates!

Bonus - If you are using a Blackberry you can download the Google Sync for your Blackberry and then sync up your inbuilt calendar and contacts to your Google Account. So now you can take your DeskAway events with you where ever you go!

If you’ll are using other phones and have got the Google Sync working then do let us know if your DeskAway events show up in there.

Want to know how best you can use the features available on DeskAway? Want to ensure that all your team-mates use DeskAway optimally? If yes, then it’s best that you keep the “Display Help Tip” option turned on, in your account.

What is it?

Help Tip is a series of Tips on how you can use a particular feature on DeskAway optimally. It tells you what you can do and how. It also gives your details about the section with the help of a Demo Video. This tip is present on all sections of your DeskAway account.

Where can I find it?

To the right hand side of the screen below “Quickies”:

How is it useful?

Help Tip guides you with details of all the things you can do on any particular section on DeskAway. It also has quick, short tips on how to use a particular section - if you are one of those who are pressed with time. Having this on yourself and asking your team to keep it on and referring to it, will help you optimize your DeskAway usage.

However, you do have an option of hiding it at any given point in time, so once you have gone through all the tips, do go ahead and hide it, you can turn it on to refer to it anytime you want. You also have an option of turning it off, which means that you will not get to see these tips again.

I find the Help Tip really useful; their quick tips help me get through most of the new features they add on a regular basis. I dig into their Demo Video on days when I have more time on my hand, to make the most of what DeskAway has to offer!

Tasks can be easily moved from one Task List to another provided they are in the same project.

1. Navigate to the “Task List” page

2. Click on a Task that you want to move to another Task List.
3. Click on the “Move” link

4. A drop-down will appear listing all your existing Task Lists.
5. Select the Task List that you would want to move this Task to.

That’s it! The task will be moved immediately. This is great for doing a brain-dump first (getting all tasks under 1 Task List) and then moving things around after you figured out how you are going to categorize the Tasks.