Here is my first article for the Business Insider. It is on why we chose SaaS (after I moved back from the U.S.) and the 5 things I learnt from my experiences in the last few years.
India is known as the land of outsourcing, so, when I landed here in 2005 to start a software company I was inundated with service and outsourcing companies all around me - pretty much providing the same web design and development services and fighting to retain employees. This is something I didn’t want to be a part of. In fact, seeing the dependency on people and the consequent issues that it creates, made me want to have a company that was system-driven, that had the right processes in place to make it a dynamic, scalable, light and transparent organization, while providing value to others.
I turned to what I believe is the future of computing: Software as a Service (SaaS). Now, I often look back and try to re-learn from my experiences….