Mobicules is an agile web and mobile app development company, working with new technology ventures and some of the biggest brands around, helping them build sophisticated world class products while meeting aggressive go-to-market times required for web and mobile products today. We are a 40 people team and work with some very demanding clients spread all over the world. We have been at the forefront of the technologies we work on, and are very quick to adopt and adapt to technical and methodology changes.

Mobicules was founded by Munish Bansal and Niraj Ranjan Rout, who have a combined experience of more than 15 years in diverse technical areas such as the internet, VLSI design, EDA and mobile technologies.

“Everything in DeskAway works really well for us.”

Munish Bansal and Niraj Ranjan Rout, Mobicules Founder

This is how they use DeskAway,

How are you using DeskAway when growing your business?
In the last six months, we have moved the project management for all the projects running at Mobicules to DeskAway. DeskAway has helped us in communicating with our clients better, in keeping information documented, and in helping large teams collaborate better to achieve project targets.

Were you using any other tool before DeskAway?
We were using a combination of Redmine, Google Sites and BaseCamp before we switched to DeskAway.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
It hardly took any time. Not just our team, our clients too switched from whatever we were using to DeskAway in time. The learning videos interspersed throughout the site greatly accelerated the learning process on DeskAway. Messages, Tasks, Files and Issues work in a very intuitive manner. The interface is really zippy, and we feel very comfortable working on DeskAway.

What features does your team use/like the most?
We use Messages, Tasks and Files very heavily. Being able to add comments to just about everything really helps.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
As for now, everything in DeskAway works really well for us. As a services company, we’d love to see features like time-logging by developers and automated timesheet creation for projects or developers. We find the pricing to be very good. We haven’t had a reason to contact the support team till now, but we have no reason to believe that the support would not be stellar.

Thanks!

If you are using DeskAway and would like to get featured, please drop us a note and we will get in touch with you.

Indus Net Technologies (Rated as #1 IT SME by Dun & Bradstreet in 2008) is one of the fastest growing IT service company in India (Among Top 50 Emerging Companies in 2010 as per NASSCOM) providing web design, web development and Internet marketing services to governments, enterprises and digital agencies since 1997. Indus Net Technologies employs 500 experts in Kolkata, Chennai and Warwick - with plans to open up office in USA in 2010.

Abhishek Rungta, Founder & CEO of Indus Net Technologies shared his views about how his team uses DeskAway…

How are you using DeskAway and what value is it providing your team?
DeskAway helps in tracking the status of our on-going projects and helps us to manage those projects effectively.

Were you using any other tool before before DeskAway?
Yes, Zoho projects.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
DeskAway is very user friendly so adapting to it was never an issue.

What features does your team use the most?
Our team uses it mostly for delegation of tasks, creation of documents and maintaining timesheets across projects.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
Yes emailing has greatly reduced as the tasks assigned to every person are visible in DeskAway. In addition, the responsible person gets an email notification from the system so the need to send an email is not there anymore.

How has DeskAway helped in lowering project costs, profitability or improving efficiency?
Deskaway saves time by automating project management and task distribution. The document management system is good, providing an effective way of managing our resources.

Thanks!

If you are using DeskAway and would like to get featured, please drop us a note and we will get in touch with you.

Webbright is a Richmond, Virginia company that provides web design and Internet marketing services for small businesses and membership organizations.

Lamees Abourahma, Bright Founder.

How are you using DeskAway and what value is it providing your team?
I came across DeskAway more than a year ago as I was looking for a project collaboration tool to use with other teammates long distance. I reviewed a few options and summarized the results in this blog post.

Currently, Webbright uses DeskAway to track customer support issues, manage time and tasks, and design systems.

DeskAway is my everyday keeping-my-sanity tool.

Were you using any other tool before DeskAway?
No.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
The video tutorials and help faqs were very sufficient to get started. DeskAway is very intuitive and have a simple and slick user interface.

What features does your team use the most?
At Webbright, our goal is to provide consistent outstanding experience to our customers every time, on time. This can be accomplished by systemizing our services. DeskAway has the ability to turn a project into a template. This is a great feature for designing systems. You can start a project, add tasks, details and milestones then save the work into a template to use for a future project.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
DeskAway is keeping me organized and efficient by giving me the tools to manage my tasks and my time.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
Innovation is a big part of Webbright business. DeskAway has been a great tool for this innovation. I highly recommend it for small businesses looking to manage and organize their everyday activities as well as their long-term goals.

Thanks!

How do You use DeskAway? Let us know @himali(at)synage(.)com

Sharp End Training is an online training company. It provide training for small business and small business owners with dedicated sites for different countries and parts of the world. Content can be adjusted to suit different market conditions.

At the moment, they have dedicated country leaders in India, Malta, the USA and Singapore.

Jonathan Senior,  Founder & CEO.

This is how they use DeskAway,

How are you using DeskAway and what value is it providing your team?
We use DeskAway to keep track of the projects we are working on. As a project manager, I love the flexibility it gives me to allow and disallow access to certain people and projects. It has stopped totally the flow of emails with attachments and the inevitable confusion and version control.

Were you using any other tool before before DeskAway?
We looked at bug tracking software, both hosted and self hosted. We looked at other solutions but they were far too technical. We pride ourselves on making things which are complicate, simple. We had no need to share code or other technical data.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
No learning curve. One team member remarked “Oh so it’s like facebook. It emails me when there is a message and I delete the email and go read the message.”

What features does your team use the most?
We tend to have one “thread” per topic, that’s either an issue or a task. We don’t use the file storage much because we share big video and sound files. We can hotlink to the url in DeskAway easy enough though…

Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability, improving efficiency or just simplifying work?
Sending email attachments has stopped totally. When a new associate comes on board, we have a definite methodology that we work with and that is part of the deal.

Thanks!

How do You use DeskAway? Let us know @ himali(at)synage(.)com

Superchooha is a Social Business Communications firm from Mumbai, India. What that means is that we use social media to engage customers with brands, and teams within the organisation for efficient business operations.

We believe in spreading social everywhere on the web. Things on the social web change every second, in real time, and so do requirements of our projects. It was all fine when we had just started with a two person team but things got real ugly now that we have expanded, handling clients like ICICI Prudential and Idea Cellular with colossal frequencies of user touchpoints.

Information and tasks assigned used to get lost in mails, we had tons of papers on the notice board to remind us of stuff. Things were never seamless. We finalized on DeskAway after a lot of test runs with Basecamp and such, and it was worth it. We are actually saving around 48 minutes per day per member now. Things get done on time. We know who is accountable for certain task, who is working efficiently etc. We can assign tasks seamlessly via mails. In addition, we can easily work from home if need arises.

In short, it’s been a lifesaver

Superchooha Team

If you are using DeskAway and have a story to share with us, please get in touch with us.