Posts Tagged ‘casestudy’

User Casestudy: eLumenata Inc.

Monday, February 22nd, 2010

eLumenata, Inc. is an instructional design company specializing in virtual world educational design.

It is SIMPLE and EASY TO USE! It captures the most important aspects of PM and focuses the attention on those issues.

~Virginia Dickenson, Owner/President

This is how they use DeskAway,

How are you using DeskAway and what value is it providing your team?
Using it for project management - outlining projects, task lists, assignments; it is an amazing value - this way, I have the milestones, deadlines, etc - and can build the task lists around those issues. More important, it is SIMPLE and EASY TO USE! It captures the most important aspects of PM and focuses the attention on those issues.

Were you using any other tool before DeskAway?
I was using Google docs spreadsheet and prior to that, the Microsoft PM app online (not MSProject) - however, it was far too complicated to be of value.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
Learn as you go - no time needed. My team LOVES IT.

What features does your team use the most?
Task assignments and groupings.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
Yes - DeskAway eliminates the need for con calls that explain spreadsheets, gives our clients a place to see progress, and also allows for quick and efficient project changes.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
KISS!!!!! Keep It Simple Simon! Thank you!

Thanks!

How do You use DeskAway? Let us know @ priyanka.d(at)synage(.)com

User Casestudy: Wider Funnel Marketing Inc.

Sunday, February 21st, 2010

WiderFunnel Marketing Inc. is a full-service marketing company and the developer of the industry-first Kaizen Method(tm) for continuously improving your online conversion rates on landing pages, microsites and web sites.

widerfunnel

The app itself is straightforward enough. ~ Samadra Dametto

Their casestudy,

How are you using DeskAway and what value is it providing your team?
File management, collaboration, signoff, task assignment, project timeline.

Were you using any other tool before DeskAway?
Not since I’ve been with this company.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
The app itself is straightforward enough. It’s adapting processes that have taken longer - so “how” we use the tool.

What features does your team use the most?
Files, tasks, messages.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
It improves efficiency to have files and comments on files centralized. That is a great benefit in a collaborative environment and also to manage workflow/approvals.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
Yes. It would be a HUGE improvement to your product/service if the task lists templates were editable. We are constantly improving our process and making changes to our standard task list. It would be good to be able to access a template, and then edit and save changes so that the next time I select the template, the new changes would be included. Instead, how it works now is that I have to create a new project and new task list from scratch - just so I can add a new task to the list.

Thanks @widerfunnel!

Do tell us how You use DeskAway @ priyanka.d(at)synage(.)com

User CaseStudy: Singapore International Foundation

Friday, February 19th, 2010

The Singapore International Foundation is a non-profit organization aiming to build a better world through shared ideas, skills and experiences, so as to uplift lives and create greater understanding between Singaporeans and world communities.

sif

“Even a 50 year project member who’s not so IT savvy says she has little problems navigating around the DeskAway interface. ”

~Farihan Bahrin, Web Content Manager

They have been using DeskAway for sometime and we just got an insight into how they use our tool!

How are you using DeskAway and what value is it providing your team?
I am using DeskAway to manage internal and external projects but that’s just a nutshell description. What it helps is to provide a platform to track milestones and synchronize the updates from the different project members. It’s a centralized location and that is useful because our organization’s intranet is not very accessible from home and does not provide functions for interfacing with external parties.

Were you using any other tool before DeskAway?
I tried Basecamp and and ClockingIT.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
I must say it was pretty straightforward. Even a 50 year project member who’s not so IT savvy says she has little problems navigation around the DeskAway interface. So the learning curve in general, for me and my team, is rather low.

What features does your team use the most?
Mostly file uploads, task function and the doc/wiki feature for exchanging of ideas.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
Most definitely. My inbox was flooded with content from my project members and it became very annoying with Outlook’s reminder telling you to keep archiving your inbox. I’m not sure about lowering of costs but it has certainly improved the efficiency since now it is now easier as a project lead to coordinate between project members and allocate resources.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
It’s been a good and responsive service so far, which is very surprising for me. My concern as always is security and options for exporting data should one day, we decide to switch platforms.

Thanks SIF.

Do tell us how You use DeskAway @ priyanka.d(at)synage(.)com