How are you different than the big guy out there?
Friday, October 22nd, 2010
We recently had a someone ask me how different DeskAway is from Microsoft SharePoint? They are big, known and very very deep-pocketed. We are small, lesser known and don’t have billions in the bank.
My answer has always been simple (and I smile when I type this every time):
Good question! It is in our approach - we are a small company building software for other small companies and teams. We are agile. We move fast. Besides, DeskAway is much simpler and an easy to use solution. Customer service is personal and timely. Would you get that from a big company?
DeskAway is not about the software as much it is about the service and the overall experience that we can give our users - small businesses and teams. It is about our commitment for building something with care, nurturing it and growing it with the best customer feedback possible. Ultimately, people pay us for the ’service’ - that is something smaller companies like us are really good at.


