Justin & Chaunna Brooke,
Owner, Mpyre Marketing
http://www.SiteFling.com/
“Where Dominating Google Is Like Riding A Bike”
We are a “done for you” SEO service that specializes in getting high rankings for local offline businesses. Our service includes link building, social media marketing, and content generation.
How are you using DeskAway and what value is it providing your team?
We use DeskAway to organize and assign project tasks to our team in the Philippines. Now everyone always knows exactly what they should be working on in order to keep the business growing.
Were you using any other tool before DeskAway?
Before using DeskAway.com it was a nightmare for us to manage everything on paper. We were constantly creating new spreadsheets that just weren’t working.
Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
It did take a few days to get comfortable with the software. But we persevered through that and now we are like a well oiled machine.
What features does your team use the most?
Being able to upload and download files from a designated area within each project is huge for us. Also it’s very nice to be able to login and immediately see whats been assigned, what of that is completed, and what hasn’t been completed.
Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
Sometimes 2-3 days can go by and I haven’t talked to a single employee but the work was getting done! We went from being able to get 2 full projects done per day to now getting 4 projects done per day. So DeskAway has doubled our efficiency!
Are there any other thoughts that you would want to share with us regarding our service, product etc.?
DeskAway is a must have for any Internet based business and should even be highly considered for offline businesses. When we talk to people about our business the first thing they ask is how we are able to run everything so smoothly - We tell them it’s all about DeskAway!
Thanks for your great software!
