Posts Tagged ‘email reminders’

5 smart things you can do with DeskAway

Tuesday, August 24th, 2010

Who doesn’t want to be an office hero. It’s is your turn now by checking out the 5 absolutely smart things you can do with DeskAway while managing any project:

Track Problems

Every project (heck, everything in life) has problems and if you don’t track them they are only going to get bigger and bigger.

DeskAway Feature: Issues
Plan: Personal & Above

Re-use Projects

Why duplicate work when you can automate easily? Projects that repeat themselves can be easily cloned and re-used. Think ‘web design’, ’seo’, ’social media’ or internal projects like ‘HR’, ‘General administration’ or ‘Event Management.’

DeskAway Feature: Project Templates
Plan: Personal & Above

Delegate via Email

Whoever said that the best of both worlds cannot be possible? For those who love being in their inbox, why not also delegate work to your colleagues (via email) and still have the stuff tracked within DeskAway?

DeskAway Feature: DeskMail
Plan: Professional & Above

Set Personal reminders

Get a daily reminder about what is overdue and upcoming within your work. This will keep you focused and on your toes. If you don’t want it, atleast turn it on for your colleagues :-)

DeskAway Feature: Email Reminders
Plan: Personal & Above

Single Sign-on with Google AppsIf you are a Google Apps user, you don’t have to login to 2 seperate apps anymore. Simply add DeskAway to your Google Apps account (via the Marketplace) and enjoy accessing your work with one-click.

DeskAway Feature: Google Apps Integration
Plan: Any

Everything you need to know about Email Reminders

Thursday, January 15th, 2009

An email “Reminder” is a daily email notification of all your Overdue & Approaching Projects, Milestones, Tasks & Issues that are assigned to you.

You can set a daily reminder by selecting the preferred time  (morning, noon, evening or night) & clicking on the “Update Reminder” button. Removing a reminder is as easy as setting it.

A Super User can control everyone’s personal reminders from the Settings Tab. So, next time you have a slacking team member, turn on his/her email reminder so that he/she is reminded daily.

New Features - User Reports, My Work Report, Silent Projects & other enhancements

Saturday, January 3rd, 2009

We start 2009 with some cool features to enhance your DeskAway experience (yup, we were working and busy during Christmas/New Years). Check them out and tell us what you think! As always, thank you for your feature requests and suggestions. :-)

User Reports

All along you have tracked team member activity within each project. There was no one place to see what Tina worked on across all her projects. How many  hours has she contributed and what tasks/issues does she have pending?

User Reports (Summary as well as Detailed) gives you a central place to track work by any of your team members. Filter, print or export these reports to a spreadsheet.

(Click on a team member’s name on the Reports page)

(Summary Work Report Page)

(Detailed Work Report Page)

My Work Report

Easily track your work across all your projects. In addition to the email reminders, this will give you a heads-up on what you have overdue.

(Access your report from the My Work Report link under Projects)

Silent Projects & Better Control of Email Notifications

We received feedback that after creating a project there were just too many emails going out to every team member. For example, whenever you added a new Milestone, the person assigned to the Milestone got an email. When a task was completed, an email was automatically sent out. To some, this was annoying. Hence, we now give you better control of email notifications within your projects from the Add/Edit Project page.

1. Mark a project as Silent if you do not want any emails to trigger when adding/editing/deleting or commenting on anything within the project.

2. Mark a project as Email-enabled and have better control of when to trigger email notifications.

Its easy to switch between these two options anytime. Tip: When creating and setting up a project for a future date, its better to set it as a Silent Project. When the project is setup and ready to go live, change it back to the Email-enabled option. Your team members will appreciate this.

(Setup Silent or Email-enabled projects by editing a Project)

(This icon denotes a Silent Project)

Super Users + Account Owners can see all Projects

Super Users will be able to see and keep a track of all projects from the Project Listing page. They will not be able to access any projects that they are not a part of. Better control of what’s happening within the DeskAway account and making sure that another Super User is not creating projects that are not needed and hence taking up the total active projects limit.

(Super Users can see all project but cannot access certain projects)

Global Control of Email Reminders

From the Settings tab, Super Users will be able to set personal email reminders for all the other project team members. See someone slacking off? Turn on his/her email reminder. :-)

(Settings Tab - Set individual email reminders)

User-Interface Enhancements

All page headings and text is now bolder and sharper. We got away with the lighter grey shades that were a bit too hard to read.

(New Interface Changes)