The Account Information link within your account (you can see it only if you are the Account Owner) will help you view your current plan (how much of it you are using) and also help you upgrade your DeskAway account.

Go to the “Settings” tab, click on the “Account Information” link.

This will take you to the “Your Current Account Information” page with all the information about your DeskAway account. Click on “I want to change this plan” button to change your current plan.

Next, choose your location (India or International) from the “Choose Your Location” page.

Select your new plan and click Upgrade/Renew.

Follow the steps to the billing and payment page.

A DeskAway Account Owner is most likely the person who created the DeskAway account. Account owners have permission to upgrade the account, change themes, backup/export data and play around with the general settings. There can be only 1 Account Owner for a DeskAway account.

You can easily give up your Account Owner status to someone else in your team. Here is how:

1. Login to the DeskAway account (Account Owner) and go to the “Settings” tab.

2. From the “Account Ownership” section in the “Settings: General” page , click on the “(Change Account Owner)” button & select a Super User from the drop down option.

3. When Michelle logs in next, she will be able to see her designation as the Account Owner on the top of the page.

Make sure you give up your Account Ownership to someone who is the DeskAway ‘Evangelist’ in your team.

Its finally here! DeskAway is 256-bit SSL encryption-enabled. What this means is that the data that you send between your computer and the DeskAway server is encrypted. Its like sending a coded message. If you bank online or use ecommerce sites then you have already used SSL. SSL will make it very difficult for unauthorized people to view information traveling between your computer and the DeskAway server. SSL is great for added security.

Note:
1. Only Account Owners within an account can enable/disable SSL from the Settings tab.
2. The SSL feature is only present on the Professional, Plus or Power plans.

Follow these steps to enable or disable SSL in within your account:

(For Account Owners - Go to Settings->SSL Security Link)

(Enable SSL)

The Account Owner will immediately see the https:// on the browser window. All other logged in team members would need to logout and login back.

(Disable SSL)

We have also made the login page SSL-driven for all plans. So, whenever you login, your information will be encrypted and sent to DeskAway.

Enjoy the added security!