Hats-off to all those company that have accomplished growing their businesses in the pre-web era. Today, it almost seems impossible a run a startup without the use of web apps - to help you check your mail, answer support requests, send out newsletter and accomplish several other functions. What we find interesting in using web apps is that they are inexpensive, easy to setup and automate a lot of processes that were othervise done manually. Automation allows us to free up valuable time that we can pour into working ‘on’ our business rather than ‘in’ it.

Here are some of the tools we use at our workplace. We wanted to say a big THANK YOU for helping us grow our business…

Google Apps - email and document sharing

DeskAway (obviously!) - project collaboration, planning and messaging

Zendesk - support

GetSatisfaction - online community

iContact - email marketing

Google Analytics - tracking visitors on our site

Crazy Egg - heatmaps for pages on our site

Pingdom - monitoring uptime on our servers

Wordpress - blog platform

Twitter - customer support and outreach

Screenr - quick 1-minute help videos online

Dropbox - sharing files across home, office

Skype - communications and demos

1. 
   mjw1964 @DeskAway made presentation to my sr. mgmt. team this week…intro’ed DA as our PM tool of choice 08 Apr 2010 from TweetDeck in reply to DeskAway
2. 
   stickerboy @ProjectLockerHQ @DeskAway - Just a quick thanks to you both. Without you guys, I couldn’t have finished this semester in Uni. Cheers 01 May 2010 from web
3. 
   priyankawriting using @deskaway for @digiwhirl, so far so good.. I hope it helps with our startup first months! 08 May 2010 from web
4. 
   adityarao310 @bongubharat I one fine day sent a mail to team - I will no longer reply to any internal stuff on mail. Every1 auto switched to @deskaway 19 May 2010 from web in reply to bongubharat
5. 
   dhanunjayareddy @DeskAway its a good product. Using for my project now. 21 May 2010 from Snaptu in reply to DeskAway
6. 
   amnigos @seoidiot : We moved from BaseCamp to DeskAway, loving it. What else? CC @deskaway 27 May 2010 from web in reply to seoidiot
7. 
   abhishekrungta @sahilparikh just upgraded my @deskaway account to the topmost tier you guys rocked in simplicity and won our business! 29 May 2010 from web

Praises from tweeps all over the world, in the last few days!

Thanks guys!

We have started a Twitter Chat on Business Productivity every Thursdays with the #simpli5 tag. Yesterday was the first such chat on the topic of Email Overload. It was very interesting to discuss how other people are managing their emails, their tips and tricks!

Read the entire transcript!

These chats will be happening every Thursday, to know about the topic and other notifications please follow @simpli5! See you there!

Some more cheers pouring in since last few days from Twitter. Thanks all you guys for recommending us!

Do join us on Twitter, @DeskAway. We troubleshoot simple queries and tweet out interesting and relevant info for SMB’s!