Goldfinger Applications initiates, develops and maintains web projects. Among our recent projects: makemebabies.com
How are you using DeskAway and what value is it providing your team?
We're using DeskAway primarily to track tasks and issues both for development and everyday maintenance.
Were you using any other tool before DeskAway?
Yes, but it didn't last long. Not long enough for me to remember its name ;)
Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
That was very quick. Within a couple of days everybody was on DeskAway and we started using it on a daily basis.
What features does your team use the most?
We mostly use tasks and issues. We also keep project documentation on DeskAway.
Are you emailing (sending tasks, attachments etc.) less because of DeskAway? How has DeskAway helped in lowering project costs, profitability or improving efficiency?
Certainly. Thanks to DeskAway we are now more organized and efficient - every task is recorded and tracked. We barely mail about tasks and issues - but use only DeskAway for that.
Are there any other thoughts that you would want to share with us regarding our service, product etc.?
Thank you for such a great product!
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