Nanjing Marketing Group, Jiangsu Province, China

Tait Lawton, CEO, shares his views on how he uses DeskAway

 
We have been able to lower costs by decreasing the amount of clutter. We have all our projects organized in one place.: A Case Study

Nanjing Marketing Group merges Western-style management with online marketing and translation specialists born and raised in China.

Tait Lawton, CEO of Nanjing Marketing shared his views on how he uses DeskAway....

How are you using DeskAway and what value is it providing your team? Were you using any other tool or method before DeskAway?
We use DeskAway to manage about 15 client projects. DeskAway allows us to schedule all our tasks and projects in one place.

We also have a lot of projects that start off the same way, but have many different steps involving several people. We create a project template on DeskAway and then use that to quickly get a new project organized.

Was there a learning curve associated with DeskAway? How did your team adapt to a new application?
I found it took me about an hour to learn how to use DeskAway. The rest of the team was able to figure it out pretty quickly too.

What features does your team use the most?
We use the task lists, time sheets and the calendar the most.

Are you emailing (sending tasks, attachments etc.) less because of DeskAway?
We tend to use DeskAway instead of email most of the time. More importantly, I don't often need to email people to remind them to get something done now, because they can look at their DeskAway account and see everything they need to do.

How has DeskAway helped in lowering project costs, profitability or improving efficiency?
We have been able to lower costs by decreasing the amount of clutter. We have all our projects organized in one place.

Are there any other thoughts that you would want to share with us regarding our service, product etc.?
Time tracking still needs to be improved! Everything else is great!

Thanks Tait and good luck with your business!

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