Issues help you keep track of problems (that need a resolution) that arise when working on a project e.g. bugs in the software, site down, client cannot access the web page, printer cartridge damaged etc. Issues are assigned to a team member, can be prioritized, commented upon and time-tracked. Anyone in your project team can assign Issues.
Project Issue Features
- Time Tracking - Know how much time Issues are taking to fix and resolve
- Workflow - Keep a track of who 'Accepted' and 'Completed' the Issue
- Comments - Each Issue can have a communication thread
- Link each Issue with Milestones
- Prioritize Issues with color-coding
- Track Issues through Issue report pie charts
- Upload files to an Issue
- Print individual Issues or export all Issues
- Send Issue reminders
- Check the audit trail of an Issue
