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Calendar FAQs

1. What is the Calendar Section?
2. Can we set a Meeting in the Calendar with details of time and location?
3. Is it possible to view Event Description on the calendar page itself?
4. Can the event time be viewed on the calendar page?
5. Can a user set a private event for his / her calendar? Can it be viewed by anyone?
6. Will I be able to mark an event for other users excluding myself?
7. Who can add an event in a calendar?
8. Who can delete an event in a calendar?
9. Are other users allowed to view event description added by another user?
10. How can an event be marked as a full day event?
11. Does the calendar follow a 12 hr or 24 hr system?
12. How can I share an event with other team members?
13. Does the DeskAway Calendar allow me to enter a multi-day event?
14. Can I move my calendar event from one date to another?
15. Can I change the end date of my event without editing it?
16. Are there any filters in the calendar page?
17. Can I set a reminder for an event?
18. Will the users be intimated about the new event?
19. Can I view the calendar on yearly basis? If yes, are the events displayed?
20. Can I view projects / milestones / tasks deadline in the calendar?
21. Can I subscribe to the calendar feed?
22. What happens if my computer does not support ics file? Can it be viewed under any other program?
23. Can I share my calendar events to people outside my DeskAway account?
24. How can we share our public events with others?
25. I am using Firefox Version 2 & 3. The "Subscribe to iCalendar" Link is not working!
26. How do I add the DeskAway Calendar to Google Calendar?
27. How do I add my Google Calendar to DeskAway's Calendar?


1. What is the Calendar Section?
The Calendar section allows you to create and view events. Additionally, it lets you see due Projects, Milestones & Tasks for each day.

Calendar

2. Can we set a Meeting in the Calendar with details of time and location?
Yes. The event you add can be a meeting and in the "event description" field you can add details of the event/ meeting.

3. Is it possible to view Event Description on the calendar page itself?
The actual event name will be listed on the calendar page, and by clicking on the event name, the description can be viewed/ edited.

Event Name

4. Can the event time be viewed on the calendar page?
Yes. The event time is shown before the event name. If no event time is added, it will appear as "All Day".

5. Can a user set a private event for his / her calendar? Can it be viewed by anyone?
Yes. The user can set private events for his/her calendar. It cannot be viewed by anyone else.

Private Event

6. Will I be able to mark an event for other users excluding myself?
If you add an event, your calendar will automatically show the event. You cannot exclude yourself from any event added by you.

7. Who can add an event in a calendar?
Any user can add an event in the calendar except a Limited User.

8. Who can delete an event in a calendar?
The team member that has added the event can delete the event. A Super User can delete an event that he has been added to. The event will then get deleted for everyone else who is sharing that event also.

9. Are other users allowed to view event description added by another user?
If you are a Super User, and are sharing an event added by another user, you can view and edit the description of the event as well.

10. How can an event be marked as a full day event?
By not specifying any time, the event will be automatically marked as a full day event.

11. Does the calendar follow a 12 hr or 24 hr system?
The calendar follows a 24-hour system.

12. How can I share an event with other team members?
When creating a new event, you can select the radio button which says "Shared" and then select the team members that you wish to share this event with from the left side of the box.

Share an event with other team members

By selecting 'Public' you are sharing this event with everyone in your DeskAway team.

Share an event with other team members

13. Does the DeskAway Calendar allow me to enter a multi-day event?
Yes, you can add multi-day events via the DeskAway calendar. Just follow these steps:
- Select the start date & drag it across the required dates.
- A new event window will show up.
- Just add your event details and submit.

Add Event Details

14. Can I move my calendar event from one date to another?
Yes. Drag & drop the event to the required date and your event will be moved automatically.

15. Can I change the end date of my event without editing it?
Yes. Just drag the event to the end date.

Resize Event

16. Are there any filters in the calendar page?
Yes, there are 3 filters - Month, Week, Day at the top right corner on the Calendar page. You can get your tasks, milestones, Tasks filtered by Month, Week and Day. Click on the buttons on the top right corner above your calendar and the listings are filtered in real-time.

Filter Calendar

17. Can I set a reminder for an event?
Yes. When creating an event, you can set a reminder via email. You can choose how much time before the event you would like to be reminded.

Set a Reminder for an Event

18. Will the users be intimated about the new event?
Yes. When creating the event, you can choose to send out a notification to all those that the event is shared with, via email.

Event Notification

19. Can I view the calendar on yearly basis? If yes, are the events displayed?
Yes. You can click on the "Year" link in the Calendar navigation and view the entire year's calendar. The actual events are not displayed, but the dates having events are highlighted. You can then click on these dates and view details.

20. Can I view projects / milestones / tasks deadline in the calendar?
Yes, you can view Projects, Milestones & Task (only those assigned to you) due dates in the calendar.Read More...

Projects due dates


Every project also has a Task Calendar which shows a monthly view of all the tasks within the project.

Task calender

21. Can I subscribe to the calendar feed?
Yes, you can subscribe to the Calendar on any calendar tool which supports the iCal Standard. So, every time you or any of your team members make a change to the calendar on DeskAway, you will be able to see it in your popular desktop calendar program. Your desktop calendar program synchronizes with your DeskAway calendar to keep your event information up to date.

22. What happens if my computer does not support ics file? Can it be viewed under any other program?
No. The iCalendar Standard (ics) is one of the most popular standard and is being supported by majority of programs.

23. Can I share my calendar events to people outside my DeskAway account?
Yes, you can only share 'Public' events of your Calendar to people outside your DeskAway account. From the Calendar section:
  • Click on 'Share This Calendar' link (on the left panel from the Calendar page). Only Super-Users will have access to this link.
  • A new month-view calendar page will open up with a list of all your public events.
  • Copy-paste the URL and share it with people whom you want to give access to your Public calendar. You can even have a link on your website which links to this URL.
24. How can we share our public events with others?
From your Calendar page you will be able to generate a 'public url' of your calendar that you can share with anyone you like. When these people go to the URL (they don't need to login) they will see all the 'public' events in your company.

25. I am using Firefox Version 2 & 3. The "Subscribe to iCalendar" Link is not working!
This is normal since Firefox does not know how to handle the webcal protocol if you donot have an ical support calendar program (like MS Outlook, Mozilla Sunbird) on your computer. In Firefox 3 it will ask you to choose a calendar program that understands the ical standard. In Mac OS X, it opens up iCal automatically.

26. How do I add the DeskAway Calendar to Google Calendar?
You can go to your DeskAway Calendar, copy the link which says "Subscribe to iCalendar" and then paste this link in your Google Calendar (by creating a new 'Add By URL' calendar). Click here for more information.

27. How do I add my Google Calendar to DeskAway's Calendar?
Currently, there is no way to get a Google Calendar into DeskAway.

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