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iPhone FAQs

1. What is the DeskAway iPhone website?
2. So, do I need to download the application on my phone or get it from iTunes?
3. What features are currently supported?
4. How can I change the status of my task to complete or ongoing in the iPhone/Mobile versions?


1. What is the DeskAway iPhone website?
The DeskAway iPhone website will allow iPhone users to access their DeskAway account through their phone.

2. So, do I need to download the application on my phone or get it from iTunes?
Nope, the DeskAway iPhone site is web-based. All you need to do is to open up the Safari web browser and point to your DeskAway account address. The iPhone site is designed to look and feel like an iPhone application.

3. What features are currently supported?
With the DeskAway iPhone web version you will be able to do the following:
 Track Project Activity:

Track Project Activity

 Track Projects:
The status next to the project name corresponds to Ongoing (blue), Archived (gray), Overdue (red), Completed (green) and Approaching Deadline (orange). The name of the project lead is mentioned below the project.

Track Projects

 Track Task Lists:
The number in the blue box corresponds to the number of not completed tasks within the task list.
Track Task Lists

 Track Tasks:
Complete, mark as ongoing, add a comment or add time to the task.

Track Task

Track Task


 Send Messages & Comments:

Send Messages & Comments

 Update Your Status:

Update Your Status


4. How can I change the status of my task to complete or ongoing in the iPhone/Mobile versions?
You can change the status of your task to complete or ongoing from the task details page in the iPhone/Mobile versions. Please follow the steps to mark a task as Ongoing in the iPhone version:
1. Go to the Task Lists page inside a project,
2. Select a task list & click on a task name,
3. You can view the tick mark (mark as complete), arrow mark (mark as ongoing), add comment, add time etc symbol at the bottom of that task details page,
4. Now click on the tick mark symbol to change the status of your task to Complete. Once you click on this tick mark an alert window will be opened with a Ok "button".
5. Please click on this Ok button to mark the task as complete.
Please follow the same procedure to change the status of your task to ongoing.

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