1. What is a Task List & Task?
2. How many tasks can be added in a particular project?
3. Can we assign a task to more than one team member?
4. Can anyone add tasks to a project?
5. Who can delete or cancel a Task?
6. Can we retrieve a Task once it is deleted?
7. Is there an email notification if the Task has been assigned to some or all team members?
8. Can you upload files to a task?
9. How do I record time in a project?
10. How do I edit, delete or add comments to a Task?
11. Can I move a Task from one Task List to another?
12. Can we turn off email notifications?
13. Can a limited user insert a new tasklist and task?
14. If I delete a task, does the time associated with it also get deleted from the time sheet page?
15. What are the different colored dots next to tasks and how are they set?
16. How do I find a complete list of all my tasks across all projects?
17. Why can't limited users see the tasks that are assigned to them?


1. What is a Task List & Task?
A Task is an assignment delegated to a team member. You can group multiple Tasks within a Task List. For example, a website design project can have the following Task Lists - 'Initial Preparation', 'Design', 'Development', 'Final Review'. Each of these Task Lists could have tasks that are assigned to various people in your team.


2. How many tasks can be added in a particular project?
There is no limit on the number of Tasks that can be added.

3. Can we assign a task to more than one team member?
A Task can be assigned to any one Team member. However, if you need to copy this Task to someone else or involve another team member on the Task, you can use the CC option to copy this Task to multiple Team members. The person assigning the Task will automatically be a part of the Task.


4. Can anyone add tasks to a project?
Yes. Anyone can assign a Task to anyone else on the same project team, as long as they are assigned to that Project.

5. Who can delete or cancel a Task?
A task can be edited or removed by the task creator as well as by the Super User/ Project Lead. A team member who has been assigned the task cannot delete the task.

6. Can we retrieve a Task once it is deleted?
No. Once a task is deleted, its permanently removed from the system.

7. Is there an email notification if the Task has been assigned to some or all team members?
Yes. The person assigning the Task, the person to who the task is assigned to, and the person(s) who have been cc'ed on the task, all get email notifications of the Task. However, the Super User can control when the email notifications are sent out (Tasks of all priorities, or only urgent Tasks etc.) from the 'Settings' tab. The Super User can also decide whether the full Task needs to be displayed in the body of the email or not.

8. Can you upload files to a task?
As of this time, you cannot upload files to a task. You will need to use the File section to upload and share any files.

9. How do I record time in a project?
Your projects now come with a Time Sheet. You can keep track of time by either editing a Task and adding your hours (you will see a clock symbol next to your Task name) or by going to the Time Sheet page and logging hours manually. The list of time logs can be exported to .csv file.


10. How do I edit, delete or add comments to a Task?
To keep all communication related to a task in one place, we allow people to comment on a task. Simply click on the name of the Task and you will see a range of features you can access: Edit, Mark as ongoing, Delete, Move, Add Comments, View Details.


11. Can I move a Task from one Task List to another?
Yes, by clicking on the name of the Task and then clicking on the Move link. You can then choose which Task List you want to move your Task to.


12. Can we turn off email notifications?
Yes. You can turn off email notifications for tasks from your settings tab.

13. Can a limited user insert a new tasklist and task?
Yes. A limited user can insert a new tasklist and task. If you are a Super User and you add a Task List, please make sure you click on the checkbox which says "Check this box to show this task list to limited users within this project.". Then, a limited user can login and add tasks to this Task List.

14. If I delete a task, does the time associated with it also get deleted from the time sheet page?
Yes, the time is also removed from the time sheet page. However, if you remove a time log associated with a task/issue from the time sheet page, the original task/issue is not deleted.

15. What are the different colored dots next to tasks and how are they set?
These are task priorities. Simply add a new task and click on the priority drop down. The red color will correspond to Urgent etc.
When you set a priority for a task, a corresponding colored dot appears next to it on the Task List page.


16. How do I find a complete list of all my tasks across all projects?
Currently, there is no comprehensive way to find all your tasks across all projects. Its project-vise. All tasks that are overdue across all projects will show up on the dashboard (right side). You can also download a spreadsheet with project, milestone, tasks and issue details from the Reports link under a particular project. Lastly, you can setup a Personal Email Reminder to have a list of all your overdue and approaching tasks emailed to you daily.

17. Why can't limited users see the tasks that are assigned to them?
You need to edit the Task List and then check the option which says "show to limited user". Only then you will be able to assign tasks (under this Task List) to Limited Users.