1. What does the Time Sheet page help me do?
2. How do I record time in a project?
3. If I delete a task, does the time associated with it also get deleted from the time sheet page?
4. Can I track time with an Issue?
5. In what format can I log time?
6. Can I print or export all my time logs?
7. Is there a way to see time logged for all my projects on one page?
8. Is there a way to see how much time a particular team member has spent on a project?
9. I use FreshBooks to manage client invoicing. Can I move my time log from DeskAway to a FreshBooks project?
10. How can I set permissions so people are unable to view hours in time tracking?


1. What does the Time Sheet page help me do?
People work on projects and need a place to log how much time a particular task or action has taken. Sometime these need to be invoiced to clients. The Time Sheet page helps you log all time associated within a project by different team members.

2. How do I record time in a project?
You can keep track of time by either editing a Task and adding your hours (you will see a clock symbol next to your Task name) or by going to the Time Sheet page and logging hours manually. The list of time logs can be exported to .csv file.

3. If I delete a task, does the time associated with it also get deleted from the time sheet page?
Yes, the time is also removed from the time sheet page. However, if you remove a time log associated with a Task/Issue from the Time Sheet page, the original Task/Issue is not deleted.

4. Can I track time with an Issue?
Yes, absolutely. Click on an "Issue Summary" to expand the Issue. Then, click on "Add Time". A clock symbol will be displayed next to the "Issue Summary". This means time is associated with this Issue. This Issue will also be displayed on the Time Sheet page.
5. In what format can I log time?
You can either enter a number of a number and a decimal. To enter 2 hours and 30 minutes you would enter 2.5. To enter 1 hour 15 minutes you would enter 1.25.

6. Can I print or export all my time logs?
Yes, you can do both. If you have time entered on the Time Sheet page then you should see two links - "Export Table" and "Print Table".


7. Is there a way to see time logged for all my projects on one page?
Sorry, this is not currently supported by DeskAway. You will have to go to an individual project to see all time associated with it.

8. Is there a way to see how much time a particular team member has spent on a project?
Yes. Go to an individual project's Time Sheet page and then choose the name of your team member from the drop down which says "Show hours by".

9. I use FreshBooks to manage client invoicing. Can I move my time log from DeskAway to a FreshBooks project?
We have integrated FreshBooks with DeskAway. See how to setup your FreshBooks integration to add time to your FreshBooks account from DeskAway.

10. How can I set permissions so people are unable to view hours in time tracking?
Make those people as Limited Users. Limited Users donot have access to the Time Sheet functionality.