New Feature Announcement - Issue Tracking & Reports

As of today, we have released a new Issue Tracking feature for all your projects. Issue Tracking helps you keep track of problems (that need a resolution) that arise when working on a project e.g. bugs in the software, site down, client cannot access the web page etc. Issues are assigned to a team member, can be prioritized, commented upon and time-tracked. Your clients can even send you issues through your projects. A smarter way to work than sending emails back and forth!

Some of the main features of Issue Tracking are:

• Accept and then complete an Issue
• Add Comments to an Issue
• Send an optional email notification
• Add Time to an Issue
• Filter Issues by people in your project
• New Issue Reports
• Export Issues to a spreadsheet

Once you assign and track issues in your project, here are some cool reports that DeskAway generates for you:



Hope you enjoy tracking and managing your Issues. Good luck with your projects!

Best,

The DeskAway Team