Hello There!

Welcome to the November 2009 edition of this newsletter.

Last month we completed a smooth migration to new servers at our hosting company. Thank you for your patience and support. This move delayed a couple of features that were in the pipeline for an October release but were then released this month. Check them out:

• Open Task Lists, Recurring Task Options & Team Filters.
  
• FreshBooks Integration

Looking to upgrade your plan? Upgrade to any of our plans till 30th November 2009 and knock-off 10%. This includes our monthly as well as yearly plans!

Login to your account, click on the 'Settings' tab -> 'Account Information and follow the steps to upgrading the account. Finally, when you reach the 2Checkout page (they handle payments for us) just key in DA2009 in the 'If you have a coupon code enter it here:' text box. Thats it! Just follow the rest of the steps to upgrade your account.

Your new upgraded account will be activated immediately! Offer valid until 30th November, 2009.

iPhone + Mobile Website - We are putting the final fixes on a lightweight iPhone and mobile website so that you will be able to access limited features of your projects on your mobile phone while on the go.

Uploading files within Issues - This one is long due and on our list. You will soon be able to accompany a screenshot with an Issue.

DeskMail extends to Issues + Messages - Currently, with DeskMail you add tasks and comments to tasks via email. We will be extending this functionality to Issues and Messages as well.

Small Enhancements - Ongoing enhancements and tweaks are a part of our monthly process. These include really small features, touch-ups and fixes.

An article by Sahil Parikh that he wrote for a popular blog Pluggd.in.

Using online software to increase productivity and grow your business is a no brainer. I can’t imagine why any small business would not readily adopt SaaS. What’s holding them back (besides poor bandwidth penetration in some areas) when they can pay a monthly subscription, not have to worry about installation, upgrades and have access to the same tools that their competitors have? This is close to having ’software utopia’ for the small business! Read More.

GetSatisfaction Online Customer Service

With GetSatisfaction you can ask support questions, share ideas, and join in conversations. If you have a feature request, this is the best place to put it - others interested in the same feature or idea can 'follow' the conversation.

Twitter

We will give you the inside scoop on Twitter. If we have something new to say or announce, you bet its going to be on Twitter as well. :-)

Facebook Fan Page

If you are on Facebook®, we would love to have your support on our fan page.

Have you creatively marketed your business on Facebook, Twitter or some other social media channel? Do you use other SaaS tools besides DeskAway? If so, tell us your story for a chance to get published in a book we are working on (to be published in 2010). Please email support@synage.com and we will get in touch with you with more details.

You have already been recommending DeskAway to others so why not start earning a little while spreading the word? The DeskAway Affiliate Program pays you 20% recurring commission for every time someone you referred to upgrades. Learn more about our Affiliate Program.

Have a great week and thank you for being a part of the DeskAway community.

Please feel free to forward this newsletter to people you think might benefit from it!